ADT Security Services ADTforbusiness.com
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Frequently Asked Questions
How can I track the results of my promotional activity?
In the Member Tools area, click on <reporting>. You will see the following information for your promotional code assigned to your account:
  • Leads – anyone who called into the toll free number, and provided their name, phone number, and address. This is updated on a weekly basis usually on Tuesdays.
  • Appointments – a lead that requested an ADT salesperson to come to their business to provide a security system. This is updated on a weekly basis usually on Tuesdays.
  • Installed Sales – a system has been installed in the customer's place of business, is active, and the customer has made his/her initial payment to ADT – you get paid a commission from your referral that results in a completed sale by ADT. This data is updated on the 10th business day of each month.
When, and how much do I get paid from my referrals?
You will receive a commission check from Alternate Channels, LLC within 6-8 weeks after the system is installed.

How many printed promotional letters can I order?
When you sign up for an account, you can get 50 pieces of promotional material mailed to you. After you have had at least 1 closed sale, you can order an additional 50 pieces.
I ordered printed collateral, when will I receive it?
In approximately 10-14 business days. Remember, you can always download and print collateral with your promotional code on it as well. Just choose the "Download a PDF and print my own collateral" option.
How will the people that I refer tie back to me?
The promotional material that you provide to your customers will contain your unique 6 digit promotion code. When they call ADT they will have to provide your 6 digit promotion code in order to take advantage of the offer. By doing so, their sale is tied back to you.
Can I tell my business colleagues about this site so they can earn money promoting ADT?
  • Absolutely! For colleagues at other companies, just have them go to www.ADTforbusiness.com and sign up. Be sure that they input your 6 digit code (as the referral code) during registration.
  • For colleagues at your company, you can request additional unique tracking codes (promo codes) in the User Tools area of your account (note: only the primary account holder has access to results, if you want your colleague to have their own access they can sign up for their own account).
Who will my commission checks be made out to?
If you registered with a business name your checks will be made out to that business. If you chose to have checks made payable directly to you, you will need to provide us with your Social Security number via our Secure Server – instructions for this will be displayed once you have clicked on the confirmation e-mail link you received after submitting your application. I referred someone but never received my commission check?
You will not receive a commission check after you refer someone. You must either get an installed sale yourself to receive a commission or your referral must get an installed sale and you will receive a part of their commission. I lost my password, how can I have I retrieve it?
Next to the log in area there is a box with a "?" in it. Click this box and it will bring you to have a page where you can enter your e-mail and support@ADTforbusiness.com will re-e-mail you your password. I can't log into my account. Please help.
You can not log into your account until it is approved. If your application has not yet been approved you will receive an e-mail explaining why. Please provide us with the information requested in this e-mail and we will be happy to approve your application. Once your application is approved, you will be able to log into your account. You can not log into your account until it is approved. Before we can approve your application, you must click on the link sent to you by support@ADTforbusiness.com to finalize your application. Once you have clicked on this link, we will be able to approve your application. Once your account is approved, you will be able to log into your account. If you have not received the e-mail with this link, please contact us at support@ADTforbusiness.com and we will be happy to re-send this e-mail. How do I refer customers?
  1. Hand out your collateral to a potential ADT customer. You can access this collateral by logging into your account at www.ADTforbusiness.com, clicking on User Tools, and clicking on Request Collateral. You can the order 50 printed copies of the collateral or download a PDF file and print as many copies as you would like. Please keep in mind that it can take up to 3 weeks to receive the 50 printed copies of the collateral, so if you have someone to refer right away, you may want to download the PDF file and print copies to get you started.
  2. Your referral (the potential customer) must call the 800# listed on the collateral to schedule their appointment. When they call, they will be asked for your 6 digit promo code (which starts with a letter), and which is printed on the collateral as well. This is how you will be credited for the referral and this is also how the phone rep will know to give the appointment to the appropriate sales rep.
If your referral calls any 800# other than the number on the collateral or if they call the sales rep directly, you will not be credited for the referral. Once an appointment has been scheduled using any procedure other than that listed above, we are unable to retroactively credit you for the referral.
I can't find my promo code/800#. Please help.
Your 6-digit promo code and 800# are located on your collateral, which you can access by logging into your account at www.ADTforbusiness.com, clicking on User Tools, and clicking on Request Collateral. What is the current ADTforbusiness.com offer?
$150 Cash Back after Mail-In Rebate How does the Referral Program work?
  • Have the person or business that wants to promote ADT Security Services visit ADTforbusiness.com and complete the application process.
  • Be sure to instruct them to include your unique 6-digit codes under "Referring ID" field during their registration.
  • Let them know to ENTER the code where the application asks for "Referring ID".
    • This will make sure that you get the referral commission for their sales.
How do I know when a person I referred to ADTforbusiness.com signed up?
  • ADTforbusiness.com will send e-mail to you when the referee application is approved, advising you now that their account is active.
  • You can check the status of your referral's leads under the reporting section within "User Tools".
I am an ADT sales rep and I cannot log into ADTforbusiness.com. Please help.
Please make sure you are logging into www.ADTselfgen.com and not www.ADTforbusiness.com, as ADTforbusiness.com is where the promoters register and ADTselfgen.com is where all ADT managers and reps are registered.

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